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Customer Service
Questions regarding CCPGM/ Carolina Access II
- 704-512-5555
- 1-888-671-7437 (Anson & Union counties toll-free)
- Bilingual customer service staff
- Assist with understanding CCPGM program and disease management services
- Direct healthplan-related inquiries
- Assist with incorrect Primary Care Provider (PCP) assignment
- Assist with referral process
- Manage provider information
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